Goldcrest Legal Services Ltd logo, Serving with integrity, Eastbourne & beyond

Privacy Policy

Goldcrest Legal Services Ltd is fully committed to the security and integrity of all data held.

Maintaining data privacy and data protection is a priority for Goldcrest Legal Services Ltd This privacy policy sets out the legal basis on which any personal data that we collect from you, or that you provide to us, will be processed by us.

Please read this privacy policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Any questions relating to data privacy or this policy should be sent by email to [email protected], or by writing to Goldcrest Legal Services Ltd, 44 Willingdon Park Drive, Eastbourne, East Sussex, BN22 0BT. Alternatively you can call Mrs Marina Brierley, Legal Consultant and Director on 01323 332543

What personal Information is held

We may collect and process the following data from you:

If you have provided us with the personal data of another person, there is a clear requirement imposed by Institute of Professional Willwriters for you to confirm that he/she consents to the processing of his/her personal data and that you have informed him/her of our identity as a Data Controller and the nature of the processing taking place. Records will be retained as evidence of this consent.

How will we use the information we hold about you?

We use information held about you in the following ways:

Performance of a contract- We use information held about you to carry out our obligations arising from any contracts entered into between you and us; and to notify you about changes to our services.

Legitimate Interests- We use information held about you to provide you with information, products and/or services that you request from us or which we feel may interest you if relevant to the products or services currently being supplied as part of a contract with Goldcrest Legal Services Ltd, or in relation to a previous contract with Goldcrest Legal Services Ltd whereby you are happy to continue to receive such information;

Consent (Direct Marketing)- We use information held about you to provide you with information on products and/or services that you request from us, or which we feel may interest you where you have consented to be contacted for such purposes. Where consent has been provided, it is a recognised right of the Data Subject that this consent can also be withdrawn. Should you wish to withdraw consent, please email [email protected], or by writing to – Goldcrest Legal Services Ltd, 44 Willingdon Park Drive, Eastbourne, East Sussex, BN22 0BT. Alternatively you can call Mrs Marina Brierley, Director and Legal Consultant on 01323 332543

Consent (Website)- to ensure that content from our Website is presented in the most effective manner for you and your device (link to cookie policy);

We will not share your data with third parties for other marketing purposes unless we have your express consent to do so.

Changes to our Privacy Policy

Any changes we may make to our Privacy Policy in the future will be posted to this page on our website

Your rights relating to Personal Data

You have the right to ask us to cease processing your personal data for marketing purposes. We will seek consent (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your data to any third party for such purposes. You can also exercise your right to prevent such processing by contacting us at [email protected]

GDPR gives you the right to access information held about you. Your right of access can be exercised at any time. Goldcrest Legal Services Ltd operate both a Data Subject Rights procedure and a Subject Access Rights Procedure to ensure that all rights exercised by data subjects relating to personal data are managed appropriately.

From time to time, our website may contain links to and from our strategic partner(s), partner network(s), strategic sponsor(s), advertiser(s) and affiliate(s). If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.

Retention of your information

We take appropriate measures to ensure that any information collected from you is kept secure.

Goldcrest Legal Services Ltd operate a clear Retention policy and associated Retention Schedule to ensure personal data is kept only for so long as is necessary for the purpose for which such information is used.

If any of your personal data changes, or if you have any questions about how we use data which relates to you, please contact us by email at [email protected]. We normally update your personal data within seven (7) working days of any new or updated personal data being provided to us, to ensure that the personal data we hold about you is as accurate and up to date as possible.

Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries or strategic partner(s).

As part of our GDPR compliance obligations, we are duty bound to check when personal data may be shared with third parties to ensure that they apply the same or greater controls in terms of data protection. The use of non-disclosure agreements form part of our third-party data sharing controls.

We may disclose your personal information to third parties

The Institute of Professional Willwriters has risk assessed where personal information may be transferred outside the EEA. As part of The Institute of Professional Willwriters own due diligence they have identified that personal data held for and by The Institute of Professional Willwriters resides in the EU. The Institute of Professional Willwriters will continue to monitor this for The Institute of Professional Willwriters considering any 3rd party provider changes in the future. Should a requirement for data to be transferred outside of the EU in future, The Institute of Professional Willwriters will implement controls and safeguards to ensure that equal to or greater data protection measures are enforced and records retained to evidence this.